Job Description – Business Analyst/Project Manager
Partner with marketing on management of commerce backlog, aligning team on process for prioritization and initiation of projects.
Develop requirements for commerce projects, collaborating within IT and required business partners to define and prioritize them.
Document and lead discussions related to process flows, business requirements, detailed functional requirements, use cases, data flows, UI mock-ups, and user test scripts.
Create Project Plans including tasks, deadlines, and milestones and drive project to meet them.
Manage/coordinate/escalate project tasks on a day-to-day basis.
Own issue and risk tracking and resolution.
Develop dashboards for tracking and monitoring project progress.
Ensure that performance requirements are defined and met.
Contribute to change management efforts through communication and any required training to teams impacting.
Work with offshore QA team to develop test plans and test cases and oversee their execution.
Required Skills and Knowledge:
5+ years Business Analyst/Project Management experience, at least 2 years working on ecommerce
3+ years experience writing user stories, functional specifications, and flow diagrams.
Ability to lead meetings and bring them to desired outcomes/goals.
Experience as a Project Manager and/or Scrum Master highly desired.
Demonstrated ability to develop and communicate a point of view based on experience, facts, and objectives.
Experience managing or leading QA team.
Experience with SQL or use of a data visualizer tool strongly desired.
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