BSA- ServiceNow

Walnut Creek
Systems / Business Analysis
Remote Work Option:
Job ID:
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ServiceNow Business Systems Analyst


Seasoned ServiceNow Business Systems Analyst with functional and technical expertise of the ServiceNow platform and associated business processes. Responsible for formulating systems scope and objectives relative to business needs and industry best practices, and for improving and providing support for our ServiceNow platform. Will play a key role in the execution of our ServiceNow roadmap. Must be self-motivated and able to adapt to new technologies and shifting priorities in a dynamic environment.

Acts independently or as a member of a project team responsible for providing technical guidance concerning the business implications of the various ServiceNow applications. Provides technical consulting on complex projects. Devises and/or modifies procedures to solve complex technical problems with solutions that are efficient and scalable. Position utilizes a combination of professional, business and technical systems knowledge and skills.

Essential Functions

Knowledge & Skills


Education & Experience/Licenses & Certification

Work Environment/Physical Requirements

Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. Approximately 50% – 80% of job  duties require the use of a personal computer.


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